Customer Reviews
Average Customer Review
(76 customer reviews) 62 of 62 people found the following review helpful
Fast and easy repair,
May 3, 2010 Amazon Verified Purchase(What's this?)
This review is from: KITCHENAID BLENDER RUBBER COUPLER 9704230 WITH REMOVAL TOOL
I read several of the reviews of the coupler. After close observation of my own blender, I realized I would not be able to remove the torn coupler without a special tool, which I didn't know was available. Then I came upon this set of tool and coupler, which I immediately ordered, with my fingers crossed hoping it would work out. After a quick delivery (in my mailbox in 5 days, including a weekend), I opened the package. The directions that come with the coupler do not explain how to use special tool. However, it was pretty easy to figure out: Use the tool to hold the knob in place on which the coupler is attached (without the tool, the knob will turn in the same direction as the loosening direction). Use a plier to turn the coupler clockwise, while using the tool to hold the knob still, thus preventing the knob from turning as you loosen it. Note, the coupler must be loosened by turning it righty-loosey, opposite of the usual righty-tighty. For me, this could not be done without the...Read more
25 of 25 people found the following review helpful
Removal tool was absolutely necessary.,
March 10, 2010 D. Wilson (NC USA) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: KITCHENAID BLENDER RUBBER COUPLER 9704230 WITH REMOVAL TOOL
When my husband and I ordered the replacement rubber coupler for our Kitchenaid blender, I wanted to order the removal tool as well. He took the guy's advice in the other review and did not order it. After working on my blender for nearly half an hour attempting to remove the coupler according to the directions, he had a blister on his finger, had chisled little bits of metal off my blender base, was in a terrible mood, and he still couldn't remove it. I tried too, following the instructions closely, to no avail. We ordered the removal tool combo the next day and when it arrived, had the coupler off and replaced in less than a minute. The blender works perfectly once again. I wish I had ordered the removal tool in the first place.
25 of 31 people found the following review helpful
get it cheaper from the supplier,
July 4, 2010 J. Morin "Jill" (Mesa, AZ USA) - See all my reviews
This review is from: KITCHENAID BLENDER RUBBER COUPLER 9704230 WITH REMOVAL TOOL
I know Amazon buys from suppliers and they usually sell items for less but in this case I went directly to the suppliers website and got 2 of the couplers
and the tool for the same price. Actually I think the shipping was cheaper and I will get it faster that Amazon shipping.
